HLAD - 3202 Healthcare Operations Management (3)

Covers basics of operations improvement, provides overview of the significant environmental trends in the healthcare industry. Addresses procedures and services in healthcare, control of quality, in-depth study of quality and performance improvement methodologies, policy development and documentation in healthcare. Focuses on strategic implementation of process improvement programs, techniques and tools in the healthcare environment with its complex reimbursement systems, physicians relations, workforce challenges and strong governmental regulations. Prerequisite: HLAD - 3099 Healthcare Organization (3)