MGMT - 8401 Lean Six Sigma for Supply Chain (3)

Covers topics of Lean Six Sigma for Supply Chain including value-flow maps (VFM) and value stream maps (VSM) to eliminate waste and improve overall customer satisfaction. Optimizes order fulfillment while focusing on the voice of the customer (VOC). Emphasizes all aspects of DMAIC (Define, Measure, Analyze, Improve, and Control), root-cause analysis, and third-party logistics within a lean environment to create competitive advantage. Instructional Method: Face-to-Face, Hybrid, Online Fall, Spring Prerequisite: MGMT 8400